jeudi 17 décembre 2009

Six ways to make people like you

Become genuinely interested in other people.

Smile.

Remember that a person's name is to that person the sweetest and most important sound in any language.

Be a good listener. Encourage others to talk about themselves.

Talk in terms of the other person's interests.

Make the other person feel important ... and do it sincerely.

Quoted from "How to win friends and influence people" by Dale Carnegie.

Aucun commentaire: